Shipping Policy

How soon will my order reach me?

We process the order within 24 hours of placing the order. The time taken to deliver the products to you depends on the location of delivery.

Typically, metro cities will receive the products within 3-5 days of shipping the product and non-metros will receive the product in 7- 10 days of shipping. This may change if there are any govt restrictions or unforeseen circumstances.

 

How reliable are your delivery services?

 

We have partnered with the best services in the market like FedEx, Delhivery, Xpressbees for the delivery of our products to you. We primarily ship out through FedEx surface mode or air for your delivery.


Do you charge for shipping?

 

Yes, we charge a nominal fee based on the total weight of your order for total order value below INR 1000.

 

How will I know if my order has been shipped?

 

You will receive a notification from us with the tracking details once the shipment has been booked. You can track your order until it reaches you safely.

 

What do I do if I have a special request pertaining to my order?

 

We love special requests. Just drop us a note at gleenaturaltoys@gmail.com or Whatsapp us at +91 9986801725.

 

Do you ship internationally?

Yes we do! Write to us at gleenaturaltoys@gmail.com or Whatsapp us at +91 9986801725.

This helps us get you the best shipping rates possible to your location. Free shipping is not applicable to international orders, it will be charged on actuals.

 

How long does it take for my international order to reach me?

We ship through Aramex or FedEx. It typically reaches the destination in 10-15 days after shipping. Any customs related delay or costs are to be borne by the customer.

 

Do you offer COD?

Yes! COD is available for orders - the COD limits set are subject to change. You will see the limits displayed at check out.